Terms of Use
Last updated: April 24, 2026
These Terms of Use govern your access to and use of the services, website, and platform operated by glowlucky.vip. By accessing or using our platform, you confirm that you have read, understood, and agree to be bound by these terms. If you do not agree, you must not use our services.
1. Acceptance of Terms
By creating an account, enrolling in a session, or otherwise accessing any part of our platform, you enter into a legally binding agreement with glowlucky.vip. These Terms apply to all visitors, registered users, and any other individuals who interact with our services.
We reserve the right to update or modify these Terms at any time. Continued use of the platform following the publication of any changes constitutes your acceptance of the revised Terms.
2. Eligibility
You must be at least 18 years of age to register an account and use our services independently. Users between the ages of 13 and 17 may access the platform only with verifiable parental or guardian consent. By using our services, you represent and warrant that you meet the applicable eligibility requirements.
3. Account Registration and Security
3.1 Account Creation
To access certain features of the platform, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date.
3.2 Account Responsibility
You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately at help@glowlucky.vip if you suspect any unauthorised access or security breach.
3.3 Account Restrictions
You may not share your account with any third party, transfer your account to another person, or create multiple accounts for the purpose of circumventing restrictions or policies.
4. Services Provided
glowlucky.vip provides an online educational platform offering live group sessions, individual private lessons, and personalised learning paths focused on flower arranging. The specific features available to you may depend on your chosen plan or enrolment.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without prior notice, and without liability to you.
5. Permitted Use
You agree to use the platform solely for lawful, personal, and non-commercial educational purposes. You must not:
- Use the platform in any way that violates applicable laws or regulations
- Reproduce, distribute, or publicly display any content from the platform without prior written authorisation
- Attempt to gain unauthorised access to any part of the platform or its underlying infrastructure
- Interfere with or disrupt the integrity or performance of the platform
- Upload or transmit any harmful, offensive, or unlawful content
- Use automated tools, bots, or scrapers to extract data from the platform
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
6. Intellectual Property
6.1 Platform Content
All content available on the platform, including but not limited to course materials, videos, images, text, graphics, and instructional resources, is the exclusive property of glowlucky.vip or its licensors and is protected by applicable intellectual property laws.
6.2 Limited Licence
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform content solely for your personal educational use. This licence does not permit any resale, redistribution, or commercial exploitation of any content.
6.3 User Submissions
If you submit, post, or share any content through the platform, you grant glowlucky.vip a non-exclusive, royalty-free, worldwide licence to use, display, and reproduce such content in connection with operating and improving the platform. You retain ownership of your submissions and represent that you have all necessary rights to grant this licence.
7. Payments and Enrolments
7.1 Fees
Certain sessions and features require payment. All applicable fees are displayed at the point of purchase and are quoted in Australian Dollars (AUD) unless otherwise stated. Fees are inclusive of any applicable taxes unless expressly noted otherwise.
7.2 Payment Processing
Payments are processed through third-party payment providers. By completing a purchase, you agree to the terms of the relevant payment processor. We do not store your full payment card details.
7.3 Refunds
Refund eligibility is determined by our Refund Policy, which forms part of these Terms. Please review the Refund Policy before completing any purchase. Refund requests may be submitted to help@glowlucky.vip.
8. Session Conduct
During live sessions, whether group or individual, you agree to conduct yourself respectfully toward instructors and other participants. You must not record, capture, or redistribute any live session content without explicit written consent from glowlucky.vip.
We reserve the right to remove any participant from a session or suspend their account if their behaviour is deemed disruptive, offensive, or in violation of these Terms.
9. Privacy
Your use of the platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in the Privacy Policy. For questions regarding your personal data, contact us at help@glowlucky.vip.
10. Third-Party Links and Services
The platform may contain links to third-party websites or integrate with third-party tools. These links are provided for convenience only. glowlucky.vip does not endorse, control, or assume responsibility for the content, privacy practices, or availability of any third-party services. Your use of third-party services is at your own risk and subject to their respective terms.
11. Disclaimers
The platform and all content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. glowlucky.vip does not warrant that the platform will be uninterrupted, error-free, or free of harmful components.
Educational content provided through the platform is intended for informational and skill-development purposes only. Results may vary and are not guaranteed.
12. Limitation of Liability
To the fullest extent permitted by applicable law, glowlucky.vip and its directors, employees, instructors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of or inability to use the platform, even if advised of the possibility of such damages.
Our total cumulative liability to you for any claim arising under these Terms shall not exceed the total amount paid by you to glowlucky.vip in the twelve (12) months preceding the event giving rise to the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless glowlucky.vip, its affiliates, instructors, and staff from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the platform, your violation of these Terms, or your infringement of any third-party rights.
14. Termination
We may suspend or terminate your account and access to the platform at any time, with or without cause, and with or without notice, if we determine that you have violated these Terms or that your continued use poses a risk to the platform or other users.
Upon termination, your right to access the platform ceases immediately. Provisions of these Terms that by their nature should survive termination shall continue to apply.
15. Governing Terms
These Terms represent the entire agreement between you and glowlucky.vip with respect to your use of the platform and supersede all prior agreements, representations, or understandings relating to the same subject matter.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Contact Information
If you have any questions, concerns, or requests relating to these Terms of Use, please contact us using the details below:
| Method | Details |
|---|---|
| help@glowlucky.vip | |
| Phone | +61 430 441 155 |
| Address | Lysaght St, North Wollongong NSW 2500, Australia |
| Website | glowlucky.vip |